Contact us

A real person reads every message. Support hours below.

Last updated 12 September 2026

Get in touch

Support hours
Monday to Saturday, 9am – 7pm IST

Billing and payments

For an invoice, a failed payment or a refund request, email info@thehnx.com from the address your clinic account is registered under, and include your clinic name. Payment questions are answered within one working day.

If you are a patient

Nabz makes the software your clinic uses — we do not run the clinic, book its appointments or hold its doctors' schedules. For anything about your treatment, appointment or bill, please contact your clinic directly. Their number is on the prescription and on their page in the app.

Write to us only about your Nabz login itself — signing in, your account details, or removing your account.