NABZ help centre

Learn NABZ, step by step

Choose the guide for your role. Read it here in the app, or download the PDF to keep a copy.

Start with your role

Practical instructions for the work you do in NABZ.

For doctors and clinic owners

Doctor & clinic owner

Set up your clinic and learn the daily flow for patients, appointments, consultations, billing, and reports.

PDF · 12 pages

For patients

Patient

Find a clinic, book a visit, check in, and view prescriptions, records, and bills in your account.

PDF · 8 pages

For front desk teams

Receptionist & clinic staff

Register patients, schedule visits, manage the arrival queue, and handle billing through a clinic day.

PDF · 8 pages

More help and reference

Follow a complete workflow or look up a question or screen.

For the whole clinic team

Complete clinic workflow

Follow the end-to-end journey from clinic setup and booking through consultation, payment, and follow-up.

PDF · 8 pages

For everyone using NABZ

FAQ & troubleshooting

Find answers to common questions, exact error messages, first steps to fix them, and where to get help.

PDF · 9 pages

For training and support

Screen-by-screen reference

Look up every main screen, its fields and actions, the expected result, and common recovery steps.

PDF · 14 pages

Guides reviewed on 3 November 2026. If a screen in your app looks different, check with your clinic or contact NABZ support.